Company details
Everything on this site is run by WHATECH MOBILE CO., LIMITED.
The seller
The company behind this shop
Sells the goods, sends them out, collects payment on delivery, looks after returns and the warranty, built this website and runs its advertising and Google Ads campaigns. Your contract is with this company.
- Company
- WHATECH MOBILE CO., LIMITED
- Person to ask for
- Huanbin Lin
- Registered office
- Room 505, 5th floor, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong
- General email
- desk@firibox.com
- Data protection email
- privacy@firibox.com
- Support hours
- every day, 08:00–20:00 Central European Time
- Email answered
- within 2 working days
- Data requests answered
- within 30 days
What the company does
- built this website and runs it;
- runs the advertising and the Google Ads campaigns, and holds and pays for the advertising accounts;
- buys the goods it sells and owns the stock;
- takes the order, confirms it by phone and sends it out;
- collects payment on delivery;
- handles returns, refunds and the 24-month guarantee;
- is the controller of your personal data.
Where a service provider works for us, for the telephone confirmation of an order or for technical operations, it acts on our instructions, sees only what that task needs and may not use it for anything of its own. The website is hosted by Vercel Inc., United States, which is also the registrar of the domain.
Our own data protection authority is the Office of the Privacy Commissioner for Personal Data, Hong Kong (pcpd.org.hk). You may also complain to the authority of the country where you live. The details are in the privacy statement and the terms of sale.